Airtel > Call Management Services > Call Block
Tired of prank callers, who are ruining your whole day! Subscribe to Call Block Service – your personal call manager on 24x7 hours a week & 52 weeks a year. Through this service, you will be able to block prank calls while using black list profile, or allow only few desired callers while using white-list profile. Thereby, it would act as your personal call manager.
Features
Easy Subscription Mechanism:
You can type ‘add’ to 8181 and the number will be added to blacklist and at the same time, you will be subscribed to call block service under blacklist profile.
1st 10 Number Addition / Replacement Free:
You can add, delete, replace within the 1st 10 number slots absolutely free. It can be all 10 numbers in Black list, or all 10 numbers in white-list, or some numbers in black list & some number in white list with a total of 10 numbers)
Blocking/Allowing of a number with and without Bangladesh Country Code (+880):
When you are using black list profile, and want to block a local number with or without country code (+880), the Call Block Service Platform will be able to disallow the incoming call. Similarly, if you are using white list profile, and wants to allow a number with or without prefix (+880), the Call Block Service Platform will be able to allow the incoming call.
Features of SMS Alert:
Every day at 9pm ~ 10pm, a you will receive an incoming SMS, noticing the disallowed numbers and the frequency of their attempt to reach the subscriber.
Many types of voice messages for disallowed callers:
There is a huge library of prerecorded voice prompts. You can choose any prompt, while s/he wants to disallow the number from reaching him/her.
Different voice messages for different callers:
For every blocked caller, you can set different voice messages from the library.
Your own Voice Messages:
You can also record your own message and play it for your disallowed caller.
Fake Voice-Mail prompt:
If you select ‘Fake Voice Mail’ voice message, the prank callers (blocked) will get an impression of leaving voice message in the mail box but actually the prank callers is getting charged for this established call, which will not be recorded.
Prefix based Number Blocking/ Allowing:
This feature enables you to block/allow any call coming with a desired prefix. For example, if you enlist 880123 with ‘#’ at the end like ‘880123#’ in the black list, then all numbers that start with 880123 will be disallowed to call you. Similarly, if you add 880123 with # at the end in white list, then, along with the other white-list number, 880123 prefixed all numbers will be allowed to call.
Usage Mechanism
Following options are the available through dialing 8181 short-code:
- To subscribe Call Block Service
- To add a number to black / white list
- To delete a number from black / white list
- To replace a number from black / white list
- To view black listed / white listed numbers through SMS
- To pick your personalized prompt for the black-listed caller / white-listed caller
- To swap profile from ‘Black-list’ to ‘white-list’, press 7
- For help, press 8
- To unsubscribe the service, press 9
- To change the language, press 0
Following options are available through sending SMS to 8181 short-code:
| Activity | Command | Syntax |
| Subscription | To subscribe | Reg |
| To subscribe in black list with a single number* | add<>Number | |
| Unsubscription | To unsubscribe | Unreg |
| b) Black-list related Keyword & Command: | ||
| Activity | Command | Syntax |
| Add a number | To add number | add<>bl<>Number |
| Delete a number | To delete number | del<>bl<>Number |
| Replace a number | To replace | rep<>bl<>Old Number<>New number |
| View a number | To view enlisted number | view<>bl |
| To view more enlisted number | view<>bl<>more | |
| Help | To know keywords | help<>bl |
| Switch to white list profile | To switch from 'black list' to 'white list' profile | act<>wl |
| c) White-list related Keyword & Command: | ||
| Activity | Command | Syntax |
| Add a number | To add number | add<>wl<>Number |
| To add prefix based number | add<>wl<>Prefix# | |
| Delete a number | To delete number | del<>wl<>Number |
| To delete prefix based number | del<>wl<>Prefix# | |
| Replace a number | To replace | rep<>wl<>Old Number<>New number |
| To replace prefix based number with single number | rep<>wl<>Old Prefix based Number#<>New number | |
| To replace single number with prefix based number | rep<>wl<>Old Number<>New Prefix based Number# | |
| View a number | To view enlisted number | view<>wl |
| To view more enlisted number | view<>wl<>more | |
| Help | To know keywords | help<>wl |
| Switch to blacklist profile | To switch from 'black list' to 'white list' profile | act<>bl |
| Generic Features: | ||
De/activate diversion to Fake Voice Mail Box | To activate diversion to Fake Voice Mail box | divert<>fake<>vmail |
| To deactivate diversion to Fake Voice Mail box | stop<>fake<>divert | |
| Un-suspending the service | To unsuspense the service | unsuspense |
| Charges | ||
| Subscription/ Rental Charge: | Prepaid – Sufficient Balance & Postpaid | BDT 25/ Month |
| Prepaid – less than Monthly Fee Balance | BDT 5.84/ Week | |
| Prepaid – less than Weekly Fee Balance | BDT 0.84/ Day | |
| Number Addition Charge: | For 1st 10 Numbers | BDT 0/ Number |
| For 11th Numbers & Onwards | BDT 5/ Number | |
| Number Replacement Charge: | For 1st 10 Numbers | BDT 0/ Number |
| For 11th Numbers & Onwards | BDT 3/ Number | |
| Number Deletion charge: | - | BDT 0/ Number |
| SMS Charges | - | BDT 0.5/SMS |
| IVR Charges | - | BDT 0.5/60 sec |
