airtel introduces dynamic airtel live (*321# USSD Menu) - your one-stop destination for Value Added Services. Through this menu, you will be able to subscribe & unsubscribe your favorite services by simply dialing to *321# and replying the serial number of the service.

Category Details:

Music, Movies:

‘Music, Movies’ category has 3 subscription based services. Those are: M-Radio, Gossip, Trivia. You can download today’s update, and/or subscribe and/or unsubscribe the services, by replying corresponding serial number from the menu. Other than subscription based services, you will also find ringtones, that you can download as per your handset supported type (MP3, True-tone, Poly-tone, Mono-tone).

Love & Comedy:

‘Love & Comedy’ category has 5 subscription based services. Those are: Jokes, Spicy Jokes, Shayri, Love & Romance, Beauty Tips. You can download today’s update, and/or subscribe and/or unsubscribe the services, by simply replying corresponding serial number from the menu.

Cricket, Sports:

‘Cricket & Sports’ category has total sports in a single go. There are 3 different sports alert. Those are Cricket, Football & overall sports. You can download today’s update, and/or subscribe and/or unsubscribe the services, by simply replying corresponding serial number from the menu.

New! Classifieds

‘Classified’ is a very exclusive service category. This category consists of personal services like Job Search & Matrimony services, that allows subscribers to find good match, based on preference & requirements.
You can set your preference first & thereby subscribe to the service. However, once you have subscribed to the service, you can also unsubscribe the service, by simply replying corresponding serial number from the menu.

Horoscope

‘Horoscope’ is a service itself. You can choose your sign and check out the does & don’ts for everyday life. Also be informed of what you will be doing good today, which color will be best suited for you today & so many more. You can download today’s update, and/or subscribe and/or unsubscribe the services, by simply replying corresponding serial number from the menu.

Religion Alerts

‘Religion Alerts’ category has 4 subscription based religious services. Those are: Namaz, Quran, Gita, Bible. You can download today’s update, and/or subscribe and/or unsubscribe the services, by simply replying corresponding serial number from the menu.

News

‘News’ category covers all 4 type of News services. Those are: Local News, International News, Sports News & Business News. You can download today’s update, and/or subscribe and/or unsubscribe the services, by simply replying corresponding serial number from the menu.


Charges:
Menu browsing & requesting through USSD menu is absolutely free. Only service charge applies.

airtellive WAP portal, which will enable easy & convenient access to different local and international (bollywood, hollywood) multimedia content, infotainment, social networking and subscription based services through WAP Portal (http://airtellive.mobi). You will have to browse airtellive.mobi using your “airtel WAP” APN. Some of these services will also be available through different channels like USSD (*321#), SMS (SMS "HELP" to 4321) and Web.

A large collection of wallpapers, animation, themes and video are available here under various subcategories like Dhallywood, fashion, etc. To download a particular content, you need to click on the thumbnail of the desired content and follow the instructions shown on the download screen.

In-bound Roaming

what is it

Welcome to Bangladesh. Now that you’re here don’t worry just log on to our network and get connected back home. A quick and easy way to stay in touch.

Once you have selected our network you will be able to roam using your own number around Bangladesh. Our network will make you feel right at home with its string of services as allowed by your particular home network.

How to use

Network Selection: Airtel / BGD 07 /470 07 / Warid BD

* Go to Network Selection menu of your handset.

* Select "Manual" or "Search".

* All available networks will be displayed.

* Select BGD 07/ 470 07 / Airtel BD

Foreign subscribers would be able to use our network in accordance with the services allowed by their home network. For tariffs please consult your network provider. Foreign subscribers can use the following mediums to contact with us.

* For helpline support, dial 786 (from Airtel Network)

* For helpline support, dial +88 016 7860 0786 (from anywhere any number)

* Email : ircare@bd.airtel.com ?

A Store for your Phonebook!

Now rest easy knowing all contacts will be safe even if something happens to your mobile! Our Mobile Backup service allows you to easily store your phonebook information from your handset to a backup server, so they can be retrieved anytime if something happens to your phone.

How do I use the Mobile Backup to store my contacts?

If you have a GPRS/EDGE enabled handset, you can download the Java application to your handset:

1. Simply type ‘Backup’ & send an SMS to 6000
2. The return text will contain a wap link http://bd.airtel.com/.
3. You will be asked to change/select APN to ‘Airtel WAP’ (if it is not set so already)
4. You will be diverted to a WAP page. Follow the simple instructions to download & save the Java application in your handset
5. After the application has been successfully installed, you will be able to back-up all your information such as contacts, events & tasks, notes, calendar, pictures, video clips etc.

If you do not have a GPRS/EDGE enabled handset, you can save your contacts by sending SMS to a short code – 6000. Key Words to follow when using the SMS based service:

Purpose	Keyword
For Subscription	Type ‘reg’
For Un-subscription	Type ‘unsub’
For Help	Type ‘help’
For Un-subscription Confirmation	Type ‘Yes’
To add contact	Type: AddName1MSISDN,Name2 MSISDN,…
To get specific contact as V-card	Type: GetName1Name2 Name3…
To get all contacts as V-card	Type “Res”
To delete a contact	Type: DelName1Name2 Name3…

What are the charges for using this service?

Monthly Rental Charge

Postpaid	Prepaid
BDT 20.00/ month	BDT 10.00/ fortnight

Renewal Charges

Postpaid	Prepaid
BDT 20.00/ month	BDT 10.00/ fortnight

Regular Activity Charges

Purpose	Charges
Subscription via SMS	BDT 2.00
For Help	BDT 2.00
To unsubscribe via SMS	BDT 2.00
To add contact	Free
To get specific contact as V-card	Free
To get all contacts as V-card	Free
To delete a contact	Free

Note: 15 % VAT is applicable on charges above.

How do I backup & retrieve data?

If you are a GPRS/EDGE user:

Open the java application and:

1. Click on ‘Backup’ for saving data on the backup server.
2. Click on ‘Retrieve’ to retrieve data from the backup server

You can also log onto our e-portal to view the backed-up information

If you are using the SMS based solution:

You can add contact by sending SMS. Please note that adding contacts through SMS is free of cost. Similarly, retrieval is also free of cost, be it specific contact or all contacts.

FAQ

What is Mobile Backup?

Mobile Backup is a service that safeguards all data of your mobile phone including Contacts, Calendar, SMS, Photos, Videos, Music, Calendar, and Tasks depends on your handset. The Mobile Backup service copies/updates your mobile phone’s data in a secure manner to secure Mobile Backup system, and also enables you to restore the saved data on your phone (New/Existing) whenever you change your phone or in case you lose the data accidentally.

What are the features available on Mobile Backup service?

Mobile Backup service enables you to:

• Easily & quickly backup all your mobile data
• View, manage and edit all your data through secure internet website
• Copy/Restore all your saved/backed-up data to your phone (New or Existing)

What kind of data that can be saved using Mobile Backup service?

You can save the following data depending on your phone model:

• Contacts List
• Photos
• Videos
• Music
• Events & Tasks
• Calendar
• SMS

Can I use any handset to save/backup my data?

Yes, if your phone is in Mobile Backup support lists you can use it for save/backup the data.

How do I know that my phone is supported or not?

You can log in to e-portal after going to Airtel Bangladesh website. Then go to mobile backup link. There will be list of handsets for which different items (contacts, event, note, calendar etc.) are supported.

I was advised to change the APN & I correctly selected ‘Airtel WAP’. However, when I go to the WAP link, it still tells me to do the same thing?

Please clear cache memory of your phone.

Can the Mobile Backup application be downloaded to all EDGE/ GPRS phones?

No, the application is not supported in all GPRS/EDGE handsets. In order to view which phones are currently supported, please go to Airtel Bangladesh web-site, login to e-portal and click on mobile backup.

What will happen to my Mobile-backup service password if I have changed my password in e-portal? Your mobile backup service password will change as per new e-portal password the next time you enter in mobile backup service.

Once I have installed the Mobile Backup Service, I am facing problems using other Java-based service like Opera Mini and others. Please suggest.

While you have downloaded the Mobile Backup service, you have selected as your APN & Java Setting for the “Airtel WAP” profile, for which the other Java services are not working.

Once you have downloaded & installed the Mobile Backup Java file in your handset, you do not need to keep the selected APN & Java Settings as “Airtel WAP”. You can change the APN & Java Setting to “Airtel internet” which will enable you to use all the Java Applications.

I do not have Airtel WAP Settings in my mobile Handset. How do I get the settings?

Please click on the following options in your Airtel Menu Airtel Menu > My Stuff > Multimedia Setting > Reset Settings

Over SMS, you will receive the setting for “Airtel Internet, Airtel WAP & Airtel MMS” which you need to save.

Can I backup data from my memory card?

Yes! You can backup your data from memory card like photos/ pictures and video clips. You do not need to do anything additional for this- the application will fetch data your memory card automatically.

How can I check what are the information that has been backed up?

Go to http://bd.airtel.com and log on to our e-portal. Go to the “Mobile Backup” option to view all your backed-up data.

When you put your Airtel SIM in your mobile for the first time, you automatically receive the settings for GPRS/EDGE services over SMS (one for MMS, one for internet and one for WAP). By simply saving these SMS, you will be ready to enjoy our Mobile Internet services.

If you have accidentally missed to save these settings, you can request for them again using your Airtel Menu, Go to “My Stuff” menu and click on:

Multimedia Settings> Reset Settings

You will receive the GPRS/EDGE settings again over SMS

Manual Settings

If your handset does not get the automatic settings for some reasons (e.g. less known model, very recently released handsets etc.) or you want to manually put down the settings information, you need to manually configure GPRS & MMS Settings.

Go to the Multimedia Media Message & Connections settings and input following information.

You will receive the GPRS/EDGE settings again over SMS

Manual Settings

If your handset does not get the automatic settings for some reasons (e.g. less known model, very recently released handsets etc.) or you want to manually put down the settings information, you need to manually configure GPRS & MMS Settings.

Go to the Multimedia Media Message & Connections settings and input following information.

	Intenet Settings	WAP Settings	MMS Settings
Connection Name	Airtel Internet	Airtel WAP	Airtel MMS
Data Bearer	GPRS	GPRS	GPRS
Access Point Name (APN)	Internet	wap	mms
Access Point Alias (for some handset)	Airtel Internet	Airtel WAP	Airtel MMS
User Name
Password
Proxy address		10.6.0.2
Proxy port		8080
URL			http://bd.airtel.com/
Gateway IP Address			10.128.5.6
Authentication
Connection Security			Non-secure
Connection Type
Dial up no	*99#,

Use the Sony Ericsson GC86 EDGE/GPRS PC card with your notebook to access our EDGE/GPRS network wherever you go.

Simply insert your Airtel SIM in your Data Card and plug the card into your computer to enjoy unlimited hi-speed internet on your laptop, anytime, anywhere.

We also offer a Data Card bundle package, which contains a postpaid dedicated SIM for internet services & a highly configured EDGE card - Sony Ericsson GC86 EDGE/GPRS PC card and free unlimited internet.

Using the Data Card

Most laptops come with Data Card slots. The Data Card slot is generally located on the left or right hand side of your laptop, and will generally have two available locations for the cards to be connected. As you can see in the below picture, the card has to be inserted in the laptop horizontally.

Access internet using our GPRS/EDGE network and get connected to the informational highway anytime, anywhere.

There are three ways for you to access the internet using your Airtel phone

1. You can surf the net directly from your mobile phone, either through World Wide Web or through WAP depending on your handset compatibility. For most handsets, the internet browser can be found under the “Web” menu in your handset’s menu options.
2. You can use your Airtel phone as a modem and connect it to a PC via USB cable/IrDA/Bluetooth
3. You can insert your Airtel SIM in an EDGE PC Data card & use the card with your laptop/desktop.

1. Using Mobile Internet on your Phone

In order to use Mobile Internet there are certain steps you need to follow

First- You need to have a GPRS/MMS compatible handset.

Second - Your handset needs to be configured for GPRS/EDGE

As soon as you insert your Airtel SIM in your handset for the first time, it will automatically initiate a handset configuration request. If you have a GPRS/EDGE compatible handset, you will soon receive an SMS notification for each of the settings (eg. MMS, WAP etc.).

To avail these services, you just have to save the settings when prompted. In case your handset prompts for a password please enter 1234.

If you have incidentally not saved these settings, simply go to your Airtel menu to receive these settings through SMS-

As soon as you have saved settings, you will be ready to surf the net using our pay-as-you-go GPRS/EDGE package. For tariff details, please visit our website www.Airteltel.com.bd.

Using Mobile Internet on your PC

You can also use your Airtel SIM with your computer and laptop to access internet.

You can access the internet in any of the following ways:

1. Using your mobile phone as a modem

Connecting your GPRS/EDGE phone to a laptop/desktop allows the phone to function as a wireless data modem, bringing internet to your computer.

There are a number of ways in which you can connect your mobile phone to your computer to make it function like a modem:

a. Bluetooth: Some mobile phones, laptops and PDAs (Personal Digital Assistants) come with built-in Bluetooth. You can pair both your mobile phone and the laptop/PDA for connectivity communication. This gives you the comfort of being connected cable-free

How to use Bluetooth for Connectivity

Step 1: Turn Bluetooth on in your mobile menu (for some models, you may need to turn on the search mode as well)
Step 2: Look for "My Bluetooth place” in your computer. Select “Add Bluetooth Device” and add your mobile phone
Step 3: Start setting up the modem.

b. Infrared: Nowadays, most of the mobile phones support Infrared Port (IR-Port) connections. When an IR-port compatible handset is aligned to a PC or laptop, it allows for the two devices to communicate amongst each other without the use of wires.

How to use Infrared for Connectivity

Step 1: Turn the IR-port on in your mobile phone from your menu options, and also in the laptop
Step 2: Place your phone close to your computer (generally up to 1 meter)
Step 3: Start setting up the modem.

Please remember that, for most of the cases, the infrared connection is limited up to 1 m and the mobile device has to be placed within line of sight of the computer.

c. USB Cable: It is also possible to connect your mobile phone to your computer using USB (or serial) cables. Sometimes, these cables are included with your handset package; if not, these cables can be purchased separately from most electronic stores.

How to use USB Cable for Connectivity

Step 1: Connect your mobile phone to your computer with the USB cable
Step 2: Start setting up the modem

Setting up the modem:

For USB and Infrared set-ups

After your phone has been connected to your computer using USB/IR-port the operational system in your computer will find a new device and will automatically set it up as a modem. In these cases, the operational system will set up the needed software (drivers) by itself.
However, it is possible that some additional software might need to be installed to complete the process. In this case, you can get the required software from the compact discs which are supplied with your mobile phone, or drivers you can download them from the website of your handset company.

For Bluetooth set-ups

For mobiles that have been set-up using Bluetooth, the Bluetooth adapter program will add the new modem to the system). After this has been done, you need to set up the remote connection

Using a Data Card as a modem

An EDGE PC Data Card is an alternative solution that you can use to insert your Airtel SIM in your laptop and bring internet connectivity to your computer!

Most laptops come with Data Card slots. The Data Card slot is generally located on the left or right hand side of your laptop, and will generally have two available locations for the cards to be connected. As you can see in the below picture, the card has to be inserted in the laptop horizontally.

Remote Connection:

HOW TO CREATE REMOTE ACCESS

1. Go to these following options in your computer-

Start > All Programs > accesories > Communications > New connections wizard >
Select «Connection to Internet», press «Next», select «Setup connection manual», «Through modem»

please type in the following information

	Intenet Settings	WAP Settings	MMS Settings
Connection Name	Airtel Internet	Airtel WAP	Airtel MMS
Data Bearer	GPRS	GPRS	GPRS
Access Point Name (APN)	Internet	wap	mms
Access Point Alias (for some handset)	Airtel Internet	Airtel WAP	Airtel MMS
User Name
Password
Proxy address		10.6.0.2
Proxy port		8080
URL			http://bd.airtel.com/
Gateway IP Address			10.128.5.6
Authentication
Connection Security			Non-secure
Connection Type
Dial up no	*99#,

• Select the “Connect to internet/Connectivity” option that will appear in your computer screen to connect to the internet
• A connection icon will be displayed in the Task Bar of your PC, confirming that you have been connected to the net!

Device management solution automatically detects the type of handset you are using and configures it to access GPRS as soon as you insert SIM in that.

Features:

Automatic Setting:

New/1st Time User: You will receive the automatic configuration as soon as you inserted the Airtel 64K SIM card for the first time. You just need to save it.

Old User:

• Shift to Different Model Handset: If you were using Airtel SIM on a particular handset with Internet setup and later on change your handset, you will automatically receive the setup for the new handset through the device management solution.
• Shift to Same Model Handset: If you are using Airtel SIM on a particular handset and change the SIM to another handset but same model, in that case you have to request for the ‘Reset Setting’ from the Airtel menu from your handset or from the Airtel web portal.
• Others: If the handset configuration gets disturbed due to manually change in the setting and to get back the Airtel setting you have to request for the ‘Reset Setting’ from the Airtel menu from your handset or from the Airtel web portal.

Reset Setting through Airtel menu in handset:

Airtel menu > self service > Multimedia settings > Reset Settings

Reset Setting through Airtel Web Portal:

Log on to Airtel Web Portal and select ‘Reset Settings’ under Handset Settings.

airtel Internet

Your airtel Internet lets you connect to the web whenever you require. On the beach, on the way to a meeting, in the garden –anywhere. Just login to Airtel Internet from your mobile, laptop or PC and you’re on. Download music, check your emails or simply stay in touch with friends.

Tariff –
Five fantastic internet plans to choose from.

Internet Packages:

Definition	Data limit & Validity	Charging	Package Id	Segment
pay-as-you-go	-	0.02/KB+VAT Except My Favorites 0.015/KB+VAT	P1	prepaid & postpaid
Monthly Unlimited Internet Pack
1 GB internet pack	1 GB/month	BDT 275+VAT	P6	prepaid only
1 GB internet pack	1 GB/month	BDT 300+VAT	P8	postpaid only
1 GB pack - night time offer	1 GB/month	BDT 275+VAT	P3	postpaid only
3 GB Internet pack	3 GB/month	BDT 750+VAT	P2	postpaid only

How to Activate / Deactivate Internet Packages:

Package P1: pay-as-u-go (prepaid & postpaid both)

• Registration:
  P1 package is pre-active internet package for you. So no need to register/activate this internet package.

• Activation time:
  As the service is pre-activated, you can use P1 as soon as SIM is activated.
• Service validity:
  You can use the P1 service anytime you wishes. You will only have to pay for the KB you consume. There is no monthly fee, no usage limit.
• Migration to other package:
  prepaid: Prepaid P1 subscribers can migrate to P6 package.
  postpaid: Postpaid P1 subscribers can migrate to P2, P3, & P8 packages.

Package P6: 1 GB /month (prepaid only)

• Registration:
  To register for the P6 package (1 GB monthly unlimited Internet service), type P6 from your message option and send SMS to 5000. The reply message will inform successful registration to the service. To renew the service follow the same process as new registration.

• Activation time:

You will be able to use the Internet as soon as you subscription activated.

• Service validity:

You can use the purchased P6 service anytime s/he wishes within 30 days from the time of successful registration. If you cross the 1 GB cap before 30 days in that case automatically pay-as-you-go (P1) charges will be applicable.

• Migration to other package
  You can migrate P6 to P1 package only.

Note: To check internet balance dial *778*4# (prepaid only)

Package P3: Night time offer - 1 GB /month (postpaid only)

Registration

To register for the P3 package, you will have to request for this service to the nearest business center / ARC and make necessary deposits (BDT 275).

You can enjoy 1 GB unlimited internet service during 12:00 AM to 8:00 AM and remaining time i.e. 8:01 AM to 11:59 PM you will be able to use internet in Pay-as-you-go (i.e. P1) tariff.

• Activation time
  Users will be able to use the Internet as soon as subscription activated.

• Service validity
  You can use the subscribed P3 service anytime (12:00 AM to 8:00 AM) within 30 days from the time of successful registration. If any subscriber crosses the 1 GB cap before 30 days in that case automatically pay-as-you-go (P1) charges will be applicable. The Service will be renewed automatically.

• Migration to other package
  P3 subscribers can migrate to P2, P8, & P1 packages only, at end of current package validity period.

Package P8: 1 GB /month (postpaid only)

• Registration:

To register for the P8 package (1 GB monthly unlimited Internet service), you will have to request for this service to the nearest business center / ARC and make necessary deposits (BDT 300).

• Activation time:

Users will be able to use the Internet as soon as subscription activated.

• Service validity:

You can use the purchased P8 service anytime within 30 days from the time of successful registration. If any you cross the 1 GB cap before 30 days in that case automatically pay-as-you-go (P1) charges will be applicable. The Service will be renewed automatically.

• Migration to other package
  P8 subscribers can migrate to P2, P3, & P1 packages only, at end of current package validity period.

Package P2: 3 GB /month (postpaid only)

• Registration

To register for the P2 package (3 GB monthly unlimited Internet service), you will have to request for this service to the nearest business center / ARC and make necessary deposits (BDT 750).

• Activation time
  Users will be able to use the Internet as soon as subscription activated.

• Service validity
  You can use the purchased P2 service anytime within 30 days from the time of successful registration and the monthly service renewal shall take place automatically. If you cross the 3 GB cap before 30 days in that case automatically pay-as-you-go (P1) charges will be applicable. The Service will be renewed automatically.

• Migration to other package
  P2 subscribers can migrate to P1, P3, & P8 packages only, at end of current package validity period.