Citycell
The Company : Citycell (Pacific Bangladesh Telecom Limited) is Bangladesh’s and South Asia’s pioneering mobile communications company and the only CDMA mobile operator in the country. Citycell is a customer-driven organization whose mission is to deliver the latest in advanced telecommunication services to Bangladesh.
CEO : Michael Seymour
Stake Holder / Owner : Citycell (Pacific Bangladesh Telecom Limited) has been converted into a Public Limited Company with effect from 28 March, 2008 in compliance with the Notification No. SEC/CMRRCD/2006-159/Admin-03/23 of Securities and Exchange Commission of Bangladesh.
Following lists the shareholders of the company:
· Pacific Motors Limite
· Pacific Traders Limited
· Pacific Industries Limited
· Far East Telecom Limited
· SingTel Asia Pacific Investments Pte Ltd
· SingTel Consultancy Pte Ltd
· Singapore Telecom Paging Pte Ltd
Launch : August, 1993
Strategy : CityCell’s growth strategy is to integrate superior customer service, highest standard technology and choice of packages at affordable rates.
Corporate Values : Innovation and creating new ways for customers.
Vision : To deliver the latest in advanced telecommunication services to Bangladesh.
Subscribers Base : 1.97 millions (at the end of September 2009)
Technology Used : CDMA [ Code Division Multiple Access ]
Network Coverage : Citycell's network is available throughout Bangladesh, including the 3 Hill Tract Districts of Chittagong. The company continuously invests in network expansion programs designed to upgrade technology and add capacity to support its ever-increasing customer base. Citycell has already established its network foothold in 64 Districts & more than 500 Thanas.
Network Band : CDMA2000 1x RTT
Service Points : 6 Customer Care Centers of Citycell in the country. 1000 of Customer Care Points [ Located at the district / divisional towns ] scattered around the country.
Hot Line :
· 121 (From Citycell number)
· 01199 121 121 (From Other operator)
· Email - customerservice@citycell.com
Pioneer in : First cell phone company of Bangladesh.
CSR (Corporate Social Responsibility):
Citycell sponsored the 4th Annual General Meeting (AGM) of the Pharmaceutical Executive Club Limited held at the Bangladesh-China Friendship Conference Centre on November 21, 2008. Citycell joins hands with Khulna Metropolitan Police (KMP) in the rally against Drugs [2008], The 25th AUAP Board Meeting and the 8th AIUB-AUAP Conference on GUI Partnerships for Innovation, Citycell™ recently donated 5 state of the art imported golf-carts to Kurmitola Golf Club (KGC). Mr. Michael Seymour, CEO of Citycell™ handed over the golf carts to Major General Md. Shafiqul Islam, Vice-President, Kurmitola Golf Club at a program organized at the club premises on August 31, 2008.
JBFMS in association with Citycell organizes “Tele-Video Health Service for All” inauguration ceremony
Japan Bangladesh Friendship Medical Services Limited recently received the BTRC’s permission for two short codes: 10600 (for the general public) and 10601 (exclusively for farmers), and signed agreements with all mobile phone operators and PSTN companies to provide Telehealth Services. Dr. C. S. Karim inaugurated the service by dialing the short code 10601 to contact the Call Centre.
As part of the Tele-Health Services, JBFMS will provide medical health services through data transfer where patients will no longer need to travel a long distance to doctors’ premises to avail of preliminary medical services. Citycell’s revolutionary wireless data solution, Zoom EV-DO, is going to set another milestone by expanding its footprint in the arena of medical health services. Doctors at the hospital will be able to remotely observe patients, offer consultancy and provide prescriptions on line. Other services like pathological test views, case history transfer, medical file maintenance and so on can also be done nationwide. The aim is to set up a network of remote outlets equipped with data device-enabled laptops, managed and financed by Japan Bangladesh Friendship Hospital. Citycell will provide the technological support through its Zoom™ EV-DO service and network integration. JBFMS will provide the expert medical resources and organize the outlets with channel partners. This unique relationship will create a milestone in the medical as well as telecommunication history of Bangladesh to ensure the reach of state-of-the-art medical service to the mass population residing in even the remotest parts of the country.
Citycell showcased applications of its latest Zoom™ EVDO (Evolution-Data Optimized) technology at the inauguration program. Several video conferences using the technology were set up between the program venue and different locations around the country.
Citycell joined hands with Japan Bangladesh Friendship Medical Services Limited to increase awareness on the importance of breastfeeding among people of the country on World Breastfeeding Week, 1-7 August, 2008.
Citycell partners with BFF for the revival of football
Citycell signed an agreement with Bangladesh Football Federation (BFF) with the objective of bringing back the passion for football in the country. This agreement is renewable every year for three years. Over the next three years, Citycell will provide BFF Tk 16.5 crore to run the football tournaments as the federation's 'partner in progress'.
Citycell stands beside underprivileged children
