Teletalk Bangladesh Ltd.
The Company : Teletalk Bangladesh Limited is a public limited company, registered under the Registrar of the Joint stock companies of Bangladesh. Total shares owned by the Government of the Peoples Republic of Bangladesh.
We continue to grow and engage our customers through our clear commitment to offering high quality products and services as well as leading customer retention and loyalty programmers. Teletalk continues to be a part of the revolution that’s connecting millions of Bangladeshi people and around the world.
Teletalk Bangladesh limited was established keeping a specific role in mind. Teletalk has forged ahead and strengthened its path over the years and achieved some feats truly to be proud of, as the only Bangladeshi mobile operator and the only operator with 100% native technical and engineering human resource base, Teletalk thrives to become the true people’s phone – “Amader Phone”.
Managing Director : Mr. Md. Mojibur Rahman
Stake Holder/Owner : State-owned
Launch : Teletalk Bangladesh Limited (the “Company”) was incorporated on 26 December, 2004 as a public limited company under the Companies Act, 1994 with an authorized capital of Tk.20,000,000,000 being the only government sponsored mobile telephone company in the country. On the same day the Company obtained Certificate of Commencement of Business.
Strategy : To provide mobile telephone service to the people from the public sector, to ensure fair competition between public and private sectors and thereby to safeguard public interest, to meet a portion of unmitigated high demand of mobile telephone, to create a new source of revenue for the government.
Mission & Vision: To innovate and constantly find new ways to enhance our services to our customer’s current needs and desires for the future. Our vision is to know our customers and meet their needs better than any one else.
Subscribers Base : 1.07 millions (at the end of September 2009)
Technology Used : GSM [ Global System for Mobile communication ]
Network Coverage : Teletalk Bangladesh Limited has continually expanded its network, to better accommodate its growing customer base as well as to keep the promise of providing better service. As of now, Teletalk has already established its network foothold in 64 Districts, 402 Upazilas, and most of the highways. Teletalk is continuing its network expansion to reach more corners of Bangladesh.
Network Band : 900 MHz
Service Points : 19 customer care centers throughout Bangladesh
Hot Line : General Information: 1234
Help Line [Prepaid]: 01550157750, 01550157760
Help Line [Prepaid]: 9882585 Ext - 333
Help Line [Postpaid]: 9882585 Ext - 444
Help Line [Corporate]: 267
Help Line [Telecharge]: 852
Help Line [Teletune]: 5000
Fax: 88 02 9882828
E-Mail: info@teletalk.com.bd
Large in : Only state-owned mobile phone company.
CSR (Corporate Social Responsibility):
Teletalk believes in the empowerment of the people as well as the power inherent in all of us to collectively enforce positive change in our own lives. As a company still in its early years, Teletalk Bangladesh Limited still engaged itself in several CSR activities. Notables among them during the financial year have been described below:
Teletalk has established a short code SMS helpline for children with disability/diseases
The “666 – Helpline for Children” was established with a view to create a specialized fund for children with dire need of financial assistance. All SMS sent to this number will be charged and the amount will be retained in a special fund. This fund will be used for rehabilitation / treatment of the children.
Children’s art initiative
Teletalk has created an unique outlet to acknowledge and encourage children’s art. With association from “Talent Promotion Initiative” Teletalk has arranged a children’s art competition, where children have engaged in a day long painting competition with Bangladeshi seasonal themes.
Teletalk Bangladesh Limited then published a special “Billboard Calendar” based on selected pictures from the competitions.
Blanket Distribution Program
In Rangpur district Teletalk distributed 500 (Five Hundred) pieces of Blankets to the distressed people in the winter through Anjuman Mofidul Islam.
Medical Treatment for Bushra
Teletalk initiated a helping program for Bushra – a patient of blood cancer. One can send SMS for Bushra to help raise fund for medical treatment. For a girl of 3 year old needing bone marrow transplantation, Teletalk’s unique way of extending help as well as including the community at large was appreciated.
Blood Donation Program:
