Robi GoonGoon introduces * key copy, please click here for details

Robi GoonGoon is a Caller Ring Back Tone service that allows you to set a song, tone, music, funny messages or sounds as a Ring-Back Tone for your callers. You can set an Robi GoonGoon for all your callers, while they wait for you to pick up the call.

Get registered and gift a GoonGoon to near and dear ones who are also a member of GoonGoon family.

So what are you waiting for???
Set Your Desired GoonGoon

• to a single number or a group
• for a specific time of the day such as a tone can be set for morning, afternoon or for evening.
• for a special day such as a birthday, anniversary, Bangla New Year, Valentines Day, Christmas Day, New Years day, Friendship Day, etc.

and express yourself through your Robi GoonGoon.

Just click http://goongoon.robi.com.bd to know more about Robi GoonGoon!!!

How to get?
Getting registered to Robi GoonGoon service is very simple.
Just dial *140*1# and follow the instruction to get registered to Robi GoonGoon service.

Via SMS:
Registration:

Download & Set GoonGoon :

Robi zone enables you to:

• Share your moments & memories with friends & families through MMS
• Stay in touch with all by checking and sending emails from your mobile
• Add more excitement to your life by downloading colorful contents (Ring tones, Wallpapers etc.)
• So, configure your handset with WAP & MMS settings of Robi zone and enjoy every bit of your life with Robi zone.

WAP
Download all sorts of fun stuff straight into your handset! Get the latest wallpapers, ringtones, videos, themes, games and much more to make your mobile more colorful!
Just go to http://robizone.mobi/ from your handset and enjoy the following services:

• List of top mobile downloads
• Other WAP sites to download more fun stuff
• Read latest local and international news
• Daily cricket, football and other sports news
• Check yahoo, hotmail and g-mail from your phone
• Other Services
• Download different Social Networking Services

MMS
Make messaging more fun with MMS (multimedia messaging). Send photos, videos, sounds and other multimedia to your friends and family! Send MMS to any Robi number .Share your moments & memories with friends & families. You can also send your MMS to any email address in the world. Just write the email address of recipient in the TO field.

How to start (WAP/MMS)

1. You need a handset which supports your required service (WAP/MMS)
   
2. To get WAP/MMS settings dial *140*7# and follow the instructions or, Type "*#06#" to see the IMI number of your handset;
   For e.g. The IMI number is 358977010423884. write down only the first 8 digits of this number i.e.35897701
   For Setting WAP, SMS wap 35897701 to 8738
   For Setting MMS, SMS mms 35897701 to 8738
   
3. You can use an electronic organizer, hand-held PDA (Palm Pilot, Psion, Windows Mobile or other smart phones) to enjoy these services straight from your handset.

Charges:

• Browsing free applicable as per the respective package.
• Download charges as applicable
• Standard SMS charge for settings
• Robi to Robi MMS: TK 5
• Robi to Email: TK. 7

8CRI-the world of cricket on your Robi:

We all want to stay in touch with cricket no matter where we are. Robi shares this passion and so we offer you the best cricket information service. Just call or SMS to 8274 number from your Robi and the latest cricket scores, results, schedules etc. are at your fingertips!

• Listen to live scores, commentary, results, news and more cricket stuff!
• Get scores and match schedule through SMS

How to start?

• Call 8274 number from your Robi to listen to live scores, commentary, results, news etc.
• Type ‘cri’ and send SMS to 8274 number for the latest match scores.
• Type ‘sch’ and send SMS to 8274 number for the upcoming match schedules
• Dial *140*3*1# and follow instructions to get SMS information

How to de-active?

· Call 8274 number and follow the instruction [press 7 then press 2]

Charges:

For calling 8274: TK. 2 (excl. VAT) per minute

For SMS based information: standard SMS charge TK. 2 (excl. VAT) per SMS

Cricthrill:

Cric Thrill is the most complete mobile cricket application which allows users to follow live matches, Text Commentary, Wagon wheel, Partnership chart and many more features that will capture the passion of the Cricket Fan.

LIVE Simulation of Cricket matches along with a bouquet of services like LIVE Score, Cricket news, Text Commentary and many more. Robi subscribers can download the application from their Robi phone and Enjoy different services.

Charging Details:

Regular Data Browsing Charge	Application Downloading Charge	Browsing Process	Pre-Requisite for availing the service
BDT 0.01 (@ off-peak) & BDT 0.02 (@ Peak) per kb.	BDT 7 [excluding VAT] for 10 days subscription. For renewal, subscribers need to run the application and it will be renewed.	http://202.74.240.171:8080/Jar/Cricthrill.jar You can also download the application from Robi Spice: http://robizone.mobi	>GPRS enabled Handset >Must have GPRS configured in the handset.

Service Details:

Robi Cricthrill: Visit: http://202.74.240.171:8080/Jar/Cricthrill.jar

Normal Data browsing BDT 0.01 (@ off-peak) & BDT 0.02 (@ Peak) per kb [excluding VAT] applicable

BDT 7 [excluding VAT] for 10 days subscription.

Other conditions apply

Humpty Dumpty Sat on a wall..... tired of playing with a ball... come sit with me in the hall..... Coz we're surely not playing with a doll...

Welcome to Robi Kids Zone!!!

A competition in school or a performance on stage… or simply want to hear a goodnight story/ fairytales…

Kids need to prepare rhyme, poem, story or songs… or you need to tell them their favorite tales they want!!! We have everything for your kids would need to learn…

Just dial 8543 (8KID) and let your Kids enjoy listening to stories, rhymes, songs and lot more (with Auto Bookmark option) in this fun zone!!!

• Automatic Bookmark: For a repeat caller, the service will book mark the last call's position. Therefore, a repeat caller can start at the last call’s position or again from the main menu or previous menu following the appropriate prompts.
• Play list: Users can create their own play list just by - pressing 5 to add to play list while listening to any item

Charging Details:

IVR Browsing Charge	Monthly Subscription Charge	Registration Process	Deregistration Process
BDT 0.68 +VAT		Just Dial 8543 and follow the instruction OR SMS reg to 8543	Just Dial 8543 and follow the instruction OR SMS off to 8543

Robi Café8000

What you get?
Want to know news update? Wanna listen to hit songs, top charts, jokes…or you are in need of important contacts of yellow pages…

What to do?
You can get this complete package from "Robi Café8000". It is basically a package of voice based service introduced for the 1st time in Bangladesh for all Robi customers.

Religion, International Roaming etc. will be available. JUST DIAL 8000 & ORDER YOUR DESIRED SERVICE…

Services can also be accessed by dialing the respective short codes directly:

Sub Menu	Menu Items
News(8010)	Latest News
	Newspaper Headlines
	Current Sport
	Weather
	Business
	International
Robi Travel guide (8020)	Emergency Services
	Exchange Rate
	Yellow Pages
Robi MUSIC WORLD (8030)	Music World
	Voice Blog
	Jokes
	Horoscope
	Fashion & Care
	Audio Streaming of LIVE Concert
Cricket World (8274)	Daily Cricket News headlines
	Live score
	Today’s Match Schedule
	Live commentary of current match
	Automated daily Cricket News Update
	Latest ICC team and player rankings
Robi Products (8050)	VAS
	Customer wish lis
Religion (8070)	Daily Surah (with Tarjama)
	Daily Doa
	Daily Hadith
	Names of Allah
	Important Ayat
	Azan
	Awdu

Charges:

IVR browsing fee TK.2/min (excluding VAT)

Robi zone enables you to:

• Share your moments & memories with friends & families through MMS
• Stay in touch with all by checking and sending emails from your mobile
• Add more excitement to your life by downloading colorful contents (Ring tones, Wallpapers etc.)
• So, configure your handset with WAP & MMS settings of Robi zone and enjoy every bit of your life with Robi zone.

WAP
Download all sorts of fun stuff straight into your handset! Get the latest wallpapers, ringtones, videos, themes, games and much more to make your mobile more colorful!
Just go to http://robizone.mobi/ from your handset and enjoy the following services:

• List of top mobile downloads
• Other WAP sites to download more fun stuff
• Read latest local and international news
• Daily cricket, football and other sports news
• Check yahoo, hotmail and g-mail from your phone
• Other Services
• Download different Social Networking Services

MMS
Make messaging more fun with MMS (multimedia messaging). Send photos, videos, sounds and other multimedia to your friends and family! Send MMS to any Robi number .Share your moments & memories with friends & families. You can also send your MMS to any email address in the world. Just write the email address of recipient in the TO field.

How to start (WAP/MMS)

1. You need a handset which supports your required service (WAP/MMS)
   
2. To get WAP/MMS settings dial *140*7# and follow the instructions or, Type "*#06#" to see the IMI number of your handset;
   For e.g. The IMI number is 358977010423884. write down only the first 8 digits of this number i.e.35897701
   For Setting WAP, SMS wap 35897701 to 8738
   For Setting MMS, SMS mms 35897701 to 8738
   
3. You can use an electronic organizer, hand-held PDA (Palm Pilot, Psion, Windows Mobile or other smart phones) to enjoy these services straight from your handset.

Charges:

• Browsing free applicable as per the respective package.
• Download charges as applicable
• Standard SMS charge for settings
• Robi to Robi MMS: TK 5
• Robi to Email: TK. 7

Robi Radio is just like a pocket FM radio with the added convenience to choose from what one wants to hear, and that too whenever & wherever… Robi Radio is a personal, customized radio station which provides a plethora of songs of about every emotion and every genre allows listeners to

• listen to full tracks
• dedicate songs to loved ones
• set favorite song as GoonGoon
• Download ringtones
• know about favorite celebrities through “Celebrity Adda”

Just call 8080 to listen to Robi Radio Nationwide- a radio that listens to you too!

Exciting Features

• Listen to Your Favorite Songs Instantly: Create your own playlist. Just Press 6 while listening to a song under Music Category; the song will be saved in your playlist right away.

• Get the Ring Tones of the Latest Music: While listening to a song under Music Category, just press 5 then follow the instructions.

• Set a song as GoonGoon: Now set your favorite songs as GoonGoon and surprise your callers. Dial 8080 and Press 4 while listening to a song under Music Category. So dial now and set favorite GoonGoon to welcome your callers in a special way.

• Dedicate a song: Dedicate full songs to your loved ones with your personal message and express yourself. Just dial 8080 and while listening to songs under Music Category, just Press 5 and follow the instructions

Terms & Conditions:

Bundle	Charge (Excluding VAT)	Validity (in days)	Free Minutes
Pack 1	BDT 20	30	300*
Pack 2	BDT 10	15	120**
Pack 3	BDT 5	7	60***

• ***15+, **30+ *75+ songs FREE from a huge collection of Robi Radio!!!
• VAT Applicable
• To more further details, call 123

Robi GoonGoon introduces * key copy

Robi GoonGoon is a Caller Ring Back Tone service that allows you to set a song, tone, music, funny messages or sounds as a Ring-Back Tone for your callers. You can set an Robi GoonGoon for all your callers, while they wait for you to pick up the call.

Get registered and gift a GoonGoon to near and dear ones who are also a member of GoonGoon family.

So what are you waiting for???
Set Your Desired GoonGoon

• to a single number or a group
• for a specific time of the day such as a tone can be set for morning, afternoon or for evening.
• for a special day such as a birthday, anniversary, Bangla New Year, Valentines Day, Christmas Day, New Years day, Friendship Day, etc.

and express yourself through your Robi GoonGoon.

Just click http://goongoon.robi.com.bd to know more about Robi GoonGoon!!!

How to get?
Getting registered to Robi GoonGoon service is very simple.
Just dial *140*1# and follow the instruction to get registered to Robi GoonGoon service.

Via SMS:
Registration:

Download & Set GoonGoon :

Though IVR: Just dial 8466 and follow the instructions.

Charges (excluding VAT):
Monthly Subscription**	TK. 25.00
GoonGoon Download	Tk. 15.00 & Tk. 10.00
IVR Browsing	TK. 4 per minute (Tk. 2 per 30 sec)
SMS	Tk. 2 per SMS
Robi GoonGoon web portal	No charges on web browsing

Here comes with

acebook

for its Valued subscribers…….
To subscribe, SMS reg to 3 2 6 6 5

F b o o k

Key Words	Descriptions
Reg and send to 32665	To register to Facebook
Stop and send to 32665	To deregister from Facebook
Add [send to 32665]	To send a friend request
SUB [send to 32665]	To subscribe to friend’s status update
Wall [send to 32665]	To send a wall post to user
Poke [send to 32665]	To poke a user
Cell [send to 32665]	To get cell phone of Facebook subscriber
Srch [send to 32665]	To search for a friend

Note:

1. VAT applicable
2. Subscribers will be charged for MO SMS (Outgoing SMS), MT SMS (incoming SMS) will be free.
3. Subscription fee of BDT2 + VAT will be applicable for 7 days and subscribers will be automatically renewed after 1 week with prior notification.

Here comes with another feather in its crown of “m-Ticket”!!!
Now all Robi subscribers can purchase Lottery m-Ticket from their Robi connection and win the grand prize for lottery worth Tk.25, 00,000!!!
To purchase m-Ticket,
type		send SMS to		and get an
or dial
Notes: Each m-Ticket will cost TK 10 (including VAT) Subscribers can purchase more than one m-ticket Subscribers can retrieve the m-ticket ID(s) of his/her earlier purchased m-ticket(s) any time via SMS. Subscribes will type T and send to 1218. Subscribers can check result via SMS once the result publishes by Bangladesh Red Crescent Society authority. Subscribes will type R and send to 1218. Bangladesh Red Crescent Society authority is solely responsible for selecting the winners Robi Employees are not eligible for this campaign SMS Charge and Conditions applicable for retrieval m-ticket and result checking Subscribers can purchase m-ticket till 20th April, 2011 and lottery draw will be held on 21st April, 2011. This is a Government approved initiative

brings EK SECOND TARIFF PLAN for Prepaid customers.

EK SECOND Tariff Plan
Call destination	12am – 5pm	5pm – 12am
To any number in Bangladesh	2 paisa/ sec	3 paisa/ sec

Conditions:

.	1 sec pulse applicable
.	Applicable for all Robi prepaid mass customers
.	To enjoy this tariff plan, just dial *8999*5# (charge: TK.2)
.	Tariff plan change rules will remain unchanged
.	15% VAT applicable in all charges

Lifetime Validity for Prepaid

Offer: • All Robi prepaid customers can avail lifetime validity through registration • To register lifetime validity, dial *1208*1# • Applicable fee is TK.148 (Inc.VAT)

Conditions:

Applicable for all Robi prepaid customers While registering for lifetime validity, customer will get 9 years validity (current end date of active period + 9years) initially. However, Robi will extend the validity of the participated customers further after 9th year. Customer will be allowed to purchase validity only once during the campaign period. Customer will be able to avail this offer even in suspend (deactive) stage subject to availability of required balance in main a/c

Revamping Prepaid Super Simple Plan

Another new dimension in prepaid portfolio

Prepaid Shorol package

Existing name	New name
Super Simple	Shorol

Offer details:
Prepaid Shorol (previous Super Simple) customers can now talk and SMS to a Robi Priyo (partner) number at a special rate (24 hours)–

• Talk only at 44 paisa/min
• SMS only at 44 paisa

Tariff Detail:

Shorol (Super Simple) Tariff
Particulars	TK/min
Outgoing	24 hours
To Robi (incl. FnF )	0.88
To Priyo (Partner) only Robi no.	0.44
SMS to Priyo (Partner)	0.44
To Other Operators (Incl. FnF)	0.88
To BTCL (Local/NWD)	0.88
To International (IDD/EIDD)*	Only IDD/E-IDD Charges
Incoming
From any number worldwide	Free
Pulse
Outgoing	60 sec from 1st minute *For IDD & E-IDD-15 sec pulse

Notes:

• To add a Robi no. as Priyo(partner) dial *140*5*1# or type P Robi number and send to 8363 (charge Tk 2)
• To migrate to Shorol package, dial *8999*3# (charge Tk 2)
• 15% VAT applicable in all charges
• To know your current package & detail tariff please dial *140*14# (charge Tk 2)

Offer

Now any prepaid customer can get itemized bill for his/her prepaid number

Offer details:

• Call details will contain date & time of call, call duration, call charge, incoming call number, outgoing call number, SMS & data
• Customer can get last one month (last 31 days) call details only against his/her mobile number.
• BDT 50 (incl. VAT) will be charged for one month itemized bill.

Condition

• This service will be available in selected Robi sheba.
• Original ownership paper would be required.
• Only owner of the mobile number can get this service.

PREPAID SERVICE IN YOUR SAME POSTPAID NUMBER For the 1st time in Bangladesh, Robi brings an innovative solution for Postpaid customers! From now, postpaid customer can enjoy prepaid service simultaneously in the same postpaid number! Stop worrying crossing of credit limit, manage your official and personal calls more conveniently and cost effectively- Same number Same SIM Same handset Two services – Postpaid and Prepaid

Prepaid Tariff Plan Voice Call Paisa/min (24 hrs) To Robi number 68 To other Operators number 98 Pulse 60 sec

Conditions and others:

Applicable for all Postpaid customers (Corporate and Individual only) To register for prepaid service in postpaid number: Dial *140*4*6# or SMS Reg to 8558 (charge: TK 2 + VAT) This prepaid a/c can be used for outgoing voice calls only. For making local calls using prepaid a/c, customer need to add *8 before dialing number (example: *8018XXXXXXXX, *8017XXXXXXXX, *802XXXXXXX) For making IDD calls using prepaid a/c, only use 00 (instead of “+”) (example: for calls to India, dial *80091XXXXXXXXX) For international calls, international call charge and pulse applicable Customer can make calls using prepaid a/c, even if his/her postpaid a/c is temporarily barred for crossing credit limit. The calls without *8 will be treated as normal postpaid calls and will be charged from postpaid account Postpaid tariff plan and services will remain unchanged If postpaid a/c is permanently deactivated (PD), then prepaid a/c will not be accessible During International roaming, prepaid a/c can not be accessible Prepaid a/c recharge Method : a. Through scratch card: dial 111 and follow the instruction and b. Through EasyLoad Note: customer MUST mention to EasyLoad retailer, whether the transaction is for prepaid a/c recharge or for postpaid bill payment Prepaid recharge Validity: 1 year (for any amount recharge) Prepaid a/c balance query: Dial *222*8# (free of charge) 15% VAT applicable in all charges

Robi Prothom Package for YOUTH

Offer: Robi introduces a new Prepaid package for youth which has market lowest tariff and other benefits to meet their needs.

Tariff plan:

Robi Prothom
Particulars	Tk/min
Outgoing	24 hours
To Robi	0.44
To Other Operators	0.88
To BTCL (Local/NWD)	0.88
SMS charge (to any operator)	0.44
To International (ISD)	Only ISD Charges

• Connection price: Tk. 125
• Activation talk time: TK 25 (for any purpose)
• Pulse 60sec
• For ISD calls, only ISD charges applicable (pulse: 15sec)
• All other services and benefits will same as prepaid Mass.
• Customer can migrate out to other prepaid mass plans, but not allowed to migrate to Robi Prothom package
• 15% VAT will be applicable

Other special benefits:

SMS bundle: BDT 5 (+VAT) for 100 SMS to Robi number only with 1 day validity

• Code to purchase : *8444*12#
• Code to balance query : *222*11#

Volume based data pack:10 MB for BDT 10 (+VAT) with 10 days validity

• Code to purchase : *8444*10#
• Code to balance query : *222*81#

Documents required to purchase this package:

• Copy of Student ID card
• Copy of National ID card
• Two copies of passport size photographs

If you are an Robi prepaid subscriber, and require Internet – INSTANTLY!!!
this is the right plan for you. Only Robi prepaid subscribers can enjoy this internet plan.
Dial *8444*80# to get the package. There will be no waiting time!

Enjoy Robi INTERNET for the rest of the day!!!You will get internet access from activation to next 12 am, only at Tk. 10.You can purchase as much packages as you wish in a day.

Now you can download files of your choice and videos and chat with your friends by only paying for the day.

Notes:

• You can use up to 10 MB of data (Browsing + Download + Upload) for each package.
• After consuming 10 MB or after 12 AM, regular GPRS charge (Pay Per Use charge) will be applicable.
• You can buy the package as many times as you want to increase your usage limit.
• To check your remaining Internet volume, please dial *222*81#.
• Service charge for contents is not included in this package.

More flexibility in Prepaid SHASROYEE Plan

Offer details :

• Reduced Tariff plan (44p/min to any Robi number: 12am-8am & 12pm-4pm)
• 8 FnF (On-net: Maximum 8 FnF , Off-net: Maximum 5 FnF)
• One Priyo number

Calls to	12am-8am	8am-12pm	12pm-4pm	4pm-12am
Robi	0.44	0.98	0.44	1.48
Others	0.98	1.48	0.98	1.48
Robi FnF	0.44	0.68	0.44	0.68
Other FnF	0.68	0.68	0.68	0.68
Priyo	0.44	0.44	0.44	0.44

Note :

• SMS to Priyo number: 44paisa/SMS
• To add a Robi no. as Priyo dial *140*5*1# or type P Robi number and send to 8363 (charge Tk 2)
• To add a FnF number dial *140*5*2# or type Add FnF number and send to 8363 (charge Tk 2)
• To migrate to Shasroyee package, dial *8999*2# (free of charge)
• To know your current package & detail tariff please dial *140*14# (charge Tk 2)

Prepaid Reactivation Campaign December, 2010
Offer:
Reactivate and enjoy the following benefit:

Particulars	TK/min
Outgoing	1st Min	2nd min. and onwards
Robi-Robi(12 AM to 6 PM)	1.00	0.25
Robi-Robi (6PM to 12 AM)	1.00	1.00
Robi-Others	1.00	1.00

Applicable for :
Robi prepaid customers (excl. EasyLoad, Uddokta, Corporate, VLN) who has not used their connection in minimum period of October 01 to November 30, 2010.

Offer details:

• Customer has to do any revenue generating activity (SMS or Voice call) to reactivate and get this offer
• Reactivated customers will be migrated to reactivation plan within 72 hrs of reactivation
• During campaign, migration to regular mass plans will be allowed as per regular rules, but migration to Robi club react' service class will not be allowed.
• Once the campaign ends, customers will be migrated to 'Shorol' Tariff plan.
• This campaign will continue till further notice.
• 60sec pulse applicable
• 15% VAT will be applicable for all charges.

Eligibility check for reactivation campaign:

• From own number : *140*11#
• From any Robi number : Type ARobi number and send to 8050
• Charge : Tk.2 per request (15% VAT applicable)

Prepaid Itemized Bill through INTERNET

Date of Launch : 21st Dec, 2010 Eligibility : All Robi prepaid customers Additional Information : Web address: prepaidbill.robi.com.bd Itemized bill charge is BDT 50 (Incl. VAT) per itemized bill. Date & Time, Charge amount, Incoming & Outgoing number, SMS & GPRS info will be available in this service. Charge would be taken from customer mobile account only. Customers need to have BDT 50 in his/her main account to download itemized bill. Customer can get last 30 days details per itemized bill Customer has to register first in website and log-in password will be sent to customer's mobile through SMS.

Robi DWASA bill payment service

Robi Ortho is a service that will help you to pay your utility bills (currently WASA - water & sewer bills at greater Dhaka* region, only) through mobile phone. It is a service which will help you not only to pay your WASA – water & sewer bills form Robi Ortho logo signed points/POSs’ (around 150 points/POSs spread over Dhaka region) but also from your own Robi mobile phones (currently bill pay from own mobile phone is restricted to Robi subscribers only) round the clock (24/7).

Dhaka


Zone - 1, 2, 6, 7, Narayanganj & Sarkarir (East - west; Adarsha Nagar to Turag-River & North - South; Abdullah-Pur to Narayangonj)
Please download the current Bill Payment Points List (subject to change over time)

Robi Ortho in brief:

* Utility Bill Pay through own mobile phone (only, Robi mobile phones)
* Utility Bill Pay through Robi Ortho logo signed POSs’/agents/points for Robi subscribers and other mobile phone subscribers
* No need to stand and in the long queue of bank(s) to pay your bills
* Most secure service, monitored by both Robi and Dhaka WASA
* Greater number of points/POSs’ in the locality to save your valuable time

Note:

* All charges are exclusive of VAT.

How to pay bills from your Robi Mobile Phone -

For more details, please go through the FAQ or download the Customer Leaflet
or call 123 or 8989 or +8801841 787 878 (charges applicable).

Robi brings a unique proposition with Robi Radio which is 1st of its kind in the VAS industry of Bangladesh!!! Now Robi users can enjoy listening to their favorite songs at a much affordable rate!!! just dial 8080 and enjoy...

Bundle Charge (Excluding VAT) Validity (in days) Free Minutes Pack 1 BDT 20 30 300* Pack 2 BDT 10 15 120** Pack 3 BDT 5 7 60*** ***15+, **30+ *75+ songs FREE from a huge collection of Robi Radio!!! VAT Applicable To more further details, call 123

USSD END CALL NOTIFICATION SERVICE FOR PREPAID

Offer:
Customer will get below information through an USSD notification after every chargeable call for free of cost upon sign-up for the service:

• Last call duration
• Last call cost (incl. VAT)
• Remaining balance after the call

Conditions and others:

• Applicable for all Robi prepaid mass customers
• Customer need to sign-up to avail this offer
• Sign-up Detail for the service:
By USSD : dial *140*2*5#
By SMS : Send ON to 3637
• One time sing-up charge Tk.2+VAT will be applicable
• This offer will continue till further notice.

Robi Club membership is now free and simple

Offer:

Robi Club membership is now FREE, more SIMPLE and INSTANT. Prepaid mass customers now can enjoy Robi Club tariff plan instantly just by dialing *8999*7# at free of cost.

Tariff Plan:

	Tariff (TK/min)
	1st Min	2nd min. and onwards
Robi-Robi (12 AM - 6 PM)	1.00	0.25
Robi-Robi (6 PM - 12 AM)	1.00	1.00
Robi-Others	1.00	1.00

Offer Details:

• To avail this Club plan, prepaid mass customers need to dial *8999*7# (Free of Cost)
• Pulse: 60 sec
• 15% VAT applicable on all charges
• Both way migration facility for prepaid mass (Except Uddokta, EasyLoad & Corporate)
• For ISD calls, only ISD charges applicable (pulse: 15sec)
• All other benefits and services will remain same as prepaid mass

This offer will continue till further notice

Kothabarta Contest Details:

How to take part:

To take part in this contest, subscribers need to dial 8040 short code from their Robi Connection and record their self written/composed poem & song. Every week during the Campaign period; THREE (3) participants will be selected based on best submission. Each Winner will get a brand new mobile handset.

How to submit:

• Subscribers will dial 8040 from their Robi connection
• To record own Poem & song press 1. To listen previous recordings press 2
• Once the Subscriber presses 1, after dialing 8040, the Subscriber can record their poem & Songs after the beep tone.

Notes:

• Subscribers can do more than one submission
• Subscribers need to record their Poem & Songs in Bangla and self written/composed.
• Tariff (excluding VAT) : BDT 0.25/minute (60 Sec pulse)

Buy new prepaid mass connection only at Tk.100 and get Tk.150 bonus talk-time

Offer: Buy a new Robi Prepaid SIM at Tk.100 and get Tk.50 talk-time instantly on activation. Rest of Tk.100 bonus will be given upon total usage of minimum Tk.200 [Usage bonus TK.50 for total usage of minimum TK.100 (incl. VAT) in a month for 1st two months only] Offer Details: § Default tariff plan : Robi Club: Tk.0.25/min Robi to Robi 12 AM-6PM from 2nd min and onward Tk.1/min Robi to Robi 6 PM-12 AM from 1st min Tk.1/min Robi to other operator numbers, 24 hrs § Activation talk-time TK.50 ->Activation talk-time purpose: applicable for any purpose upon activation ->Activation talk-time validity: 60 days § Usage bonus TK.50 for total usage of minimum TK.100 (incl. VAT) in a month [for 1st two months only] § In this way customer will get highest TK.100 as bonus in two months from the date of activation [meaning, at the end of every month (after 30dys from the date of activation), customer will get max. TK50 bonus based on total usage of minimum TK 100] § Usage Bonus purpose: Robi- Robi voice calls only § Usage Bonus validity: 7 days from disbursement (to check, dial *222*1#) § Bonus amount cannot be transferrable § Month will be considered from the date of activation (30 days from activation date). § Migration facility is available as per current practice

EMERGENCY BALANCE OFFER FOR PREPAID SHASROYEE PLAN

Offer: Robi Prepaid Shasroyee plan customers can enjoy emergency balance service to continue his/her call even after finished his/her main account balance.

Offer Details:

• Only Shasroyee plan customers can avail this offer
• When the balance will be finished, customers will be able to talk for Tk.5 worth talk time.
• Customer need to sign-up for this offer
• To sign-up for emergency balance, customer need to dial *8444#2# (Charge: TK.2, incl. VAT)
• To check emergency balance (credit-query), dial *8444# (free)
• Emergency balance can be used for: any local number [both Robi & other operator numbers]
• Used emergency balance will be adjusted with immediate next recharge.
• Customer who migrates from Shasroyee, will not be able to sign up / unable to use remained emergency balance limit further but used balance will be adjusted while next recharge.
• When any previous signed up customers migrate again from other packages to Shasroyee, will be eligible automatically (means no need to sign up again). Also able to use remain Emergency balance, if any.
• Multiple sign up will not be allowed (say, if any customer signed up for the service, will not be allowed to sign up again).
• Migrate to Prepaid Shasroyee plan dial *8999*2#
• To know your existing tariff plan/ package/ benefits that you are enjoying, just Dial *140*14#

for its Prepaid subscribers…….
Just dial *8444*20# to activate

Charging Table:

Activation Code	Pack	Price	Validity	Balance check
*8444*20#	20 MB	BDT 20+VAT	7 days	*222*81#

Note:

1. VAT applicable
2. Subscribers can purchase the offer by dialing *8444*20#
3. After each successful purchase, subscribers will get notification pop-up
4. Multiple purchases applicable
5. Offer will be valid for 7 days from the time of purchase
6. After purchasing 20 MB package, subscribers will be able to buy any other internet pack.
7. For balance check, dial *222*81#

Hello Bangladesh (USSD Call Back)

Robi International Roaming Services introduces Hello Bangladesh. You can call at Bangladesh with a discounted rate only with Robi International Roaming Services

This unique, "First time in Bangladesh" service will allow all outbound roamers to make calls to any Robi number in Bangladesh from Abroad, at a 60% reduced rate.


To avail this service roamers have to dial...



*Conditions Apply
*To know the country wise call rate dial 123.
*Call rate is subject to change.
*Applicable for Robi customers only

What you require for SMS Roaming?

* An Robi IDD post paid connection.
* An International Credit Card with at least 6 months validity in customer’s name
* No security deposit.
* Properly filled up and signed SMS Roaming Registration Form, available at all Robi Customer Care Centers.
* Two copies of colored passport size photographs.
* Photocopy of ownership document.
* Photocopy of the first seven pages of customer’s passport.
* Enlarged photocopy of both sides of the International Credit Card.
* After completing the registration from the Robi customer care centers a subscribers can activate the SMS Roaming:

(*All voice call will be barren while the SMS roaming in turned on.)
Follow the simple steps below and enjoy the service:
sms roaming

Robi SMS Roaming

You can remain connected worldwide through SMS Roaming Services. You can send and receive SMS while roaming abroad while your voice calls and data services will be barred.

Remember to set your SMS Centre number in the international format. For example:
+8801801000004 or 008801801000004

De-activate the SMS Roaming:

Now that you return to Bangladesh you just have to de- activate the service so that you can receive all voice calls.

Follow the simple steps below and terminate the service:
sms roaming deactive

Charges:

While roaming abroad no charges are applied on receiving SMS.

Charge is applicable only while sending SMS. The charge is computed in the following basis:

Foreign operator’s charge + Service charge + VAT

Standard SMS charge is applicable for activating and de-activating the service.

Credit Limit:

Please be notified that the total of your SMS Roaming bill cannot exceed a limit of BDT 1000. In the case of exceeding the limit a subscriber has to contact Robi office for increasing the credit limit.

Note:

You can activate or de-activate the SMS Roaming service while in Bangladesh only.

When the service is activated then all voice calls are blocked and you need to de-activate the service to turn on all voice calls again.

Standard SMS charge is applicable for both activating and de-activating the service.

International Roaming FAQ

01. Which Credit Card can be used to avail International Roaming?


Only International Credit Card has to be used which are Mastercard, VISA & American Express.

02. Can other person’s International Credit Card be used ?


No. The card must be against the subscribers name and therefore any other persons credit card may not be used.

03. Is there any monthly access fee for International Roaming?


Additional monthly access fee to avail International Roaming is not required.

04. Is Caller ID facility available during roaming?


Depending on the operator in the roaming country Caller ID may be displayed on the Handset.

05. Which is the appropriate handset for International Roaming?


A proper network-compatible handset is a must for using the International Roaming facility while visiting abroad. Globally, operators are using GSM 900, 1800 and 1900 MHz frequency/bandwidth; the handset must be compatible with the frequency of the visiting network. In general, a customer may use a dual band (GSM 900/1800) handset while roaming abroad. But particularly while roaming in North America i.e. in USA and Canada, use a tri-band (GSM 900/1800/1900) handset.

For example: in Thailand, the operator ORANGE is using GSM 1800 and in Canada Microcell is using GSM 1900. Single band (GSM 900) handset will not work in these networks; a dual band and tri-band handset respectively should be used in order to avail International Roaming with those operators in Thailand and Canada. Roamers visiting Japan will have to rent/buy special 3G compatible handsets (Nokia 6620, etc) available at Narita Airport, Tokyo, Japan. For roaming with Nextel USA, Roamers will have to use special handsets, (e.g. Motorola i30x).

06. How will the customers be charged?

While in a country other than Bangladesh, for example, if the roamer is in Germany with his/her International Roaming mobile phone:

• For making a call to a German phone
German Operator's charge (Local/NWD) + Robi service charge (Home Charge) + applicable Taxes, Levies, other charges, if any

• For a call to Bangladesh or any other country
German Operator's charge + International Call charge (from Germany to Bangladesh or any other called country) + Robi service charge (Home Charge) + applicable Taxes, Levies, other charges, if any

• Receiving any call
International Call charge (from Bangladesh to Visiting Country) + Visiting Country's Operator charge for incoming calls (if any) + Robi service charge (Home Charge) + applicable, Taxes, Levies, other charges, if any

07. How are roaming charges reflected in the International Roaming bill & local bill ?


All your bills regarding usage while roaming will be captured in the Roaming bill and will not be reflected in the local bill. Local bills will only capture all your usages while in Bangladesh.

08. How to make calls while Roaming?


• To make a call to a mobile phone of the visiting country, simply dial the desired number
• To make a local call to a land phone (in the visiting country), dial the area code and then the desired number
• To make an International call, dial the International Access Code ("00" or "+") + country code + phone number (omitting 0
as first digit). If the roamer is making a call to Bangladesh from a visiting country, then the roamer will make an
international call (by dialing 00880 or +880).


To call a number in Bangladesh, please dial in the following way:

Destination


Country Code (+ Area Code)


Desired Number

BTCL in Dhaka


+8802 or 008802


xxxxxxx

BTCL in Chittagong


+88031 or 0088031


xxxxxxx

Robi


+88018 or 0088018


Xxxxxxx

Grameenphone


+88017 or 0088017


Xxxxxxx

Banglalink


+88019 or 0088019


Xxxxxxx

Citycell


+88011 or 0088011


Xxxxxxx

Airtel


+88016 or 0088016


Xxxxxxx

09. How to send SMS while Roaming?


While on roaming you can enjoy all the Robi SMS services. In order to send an SMS to Robi number, please enter the recipient's mobile number in the following format: 018xxxxxxx or +88018xxxxxxx. Check SMSC Service Center Number +8801801000004

SMS Charges : The charge for SMS while roaming will be as per the visited operator's charge.
Note: Please do not change SMS Service Center number. Desired Service Center number will be automatically selected.

10. How to select the network manually while roaming?


Robi has agreements with operator worldwide that forms the base of its wide coverage. Therefore the network updates its location within a few minutes of the roamers landing in overseas airport. However, some times due to unavoidable circumstances the roamer may have to select the network manually.

While selecting the network manually the roamer will have to go to the International Roaming menu that will be added in the handset menu option when the customer is roaming. In the International Roaming menu, the customer will have to select “Select IMSI/Side” and then there will be two options: “Robi” and “ABROAD”. When the outbound roamer is roaming in a country with which Robi has bilateral agreement, the roamer must select “Robi”. Whereas, while roaming in a country with which Robi has proxy agreement, the roamer must select “ABROAD” *.

* Note: a complete list of operator along with their status “bilateral or proxy” is available in the “Operator List” page.