Airtel > Call Management Services > Voice Mail Service
Activate your voicemail service so that your callers can leave messages for you when you are busy in a meeting or traveling abroad.
Activating your voicemail
Our Voicemail service can be activated through the airtel Menu in your handset by clicking on the following menu options:
Airtel menu >Select Self Service > Select Voicemail > Select Activate
Your voicemail will be immediately set to work under the “Not Reachable” condition.
This means that whenever you are out of network coverage or your phone is switched off, your callers will be able to leave messages for you.
Once subscribed successfully, you will receive an SMS notification confirming your voicemail has been activated. The SMS will also ask you to dial into our voicemail system (789) to record your personal greeting.
If no personal greeting is recorded, then by default the Voicemail system will play its own greeting for your callers to hear.
Retrieving your voicemail messages
Every time someone leaves you a voicemail, you will be notified by an SMS.
Dial into our voicemail system - 789 - to retrieve your new Voicemail messages or to listen to the old ones.
Personalizing your voicemail
Setting up your Voicemail for other call types
Other than “Not Reachable” you can also SET your Voicemail to work for either one of the following call types:
- For All Calls
- For Busy Calls
- For No-Answer Calls
This can be done in two ways-
- Through the Voicemail Recording System - Dial 789 & follow the simple voice instructions.
- From your Handset Options – Go into the “Call Divert” menu and select the set-up option of your choice and divert to the voicemail number 789
To enable your voicemail service to work for other call types using your handset, options please follow the simple steps below-
Settings > Call Settings > Call Divert > Divert if busy > To voicemail box > Enter your voicemail number 789
Recording your personalised voicemail greeting
To record your personal greeting or personalize other Voicemail settings, dial 789 and follow the simple voice instructions.
Tariff Information:
Charges for Airtel Voice Mail Service:
- Monthly rental Tk. 10.00 per month
- Retrieving Voicemail messages from IVR Tk. 0.10 per min
- Voicemail message SMS notification Free
Note:
- Above tariff is exclusive of 15% VAT.
- For Prepaid monthly calculation will start from the day of subscription
- For Postpaid rental will be charged on the next bill cycle
Voicemail Features
- Get your voicemail to work for different types of situations, like busy calls, no-answer calls, or even when your phone is switched off or our of network coverage
- Record your personalized greeting in your own voice for your callers
- Save up to 25 messages in your Voicemail box.
- Saved messages will be stored for 30 days.
- Get notified by an SMS for every new Voicemail you receive.
- Receive warning SMS when your inbox is almost full and when completely full.
- Get the number of the depositor by SMS
