Airtel > International Roaming > FAQS
What is Airtel Bangladesh International Roaming Services?
To seamlessly carry your words across boundaries, we offer you International Roaming Services : Globe Roam and IR SMS.
For whatever reason, you are traveling outside your country, all the time, you can stay connected with your family, friends and colleagues back home with Globe Roam and IR SMS : the International Roaming services from Airtel.
What is Globe Roam?
Our Globe Roam facilities provide you with the freedom of using your existing Airtel number when you travel outside Bangladesh.
The roaming countries that are covered under our International Roaming (IR) network, you can use of your Airtel number to avail all Voice, SMS, GPRS and other VAS facilities with the foreign operators.
What is IR SMS ?
IR SMS allows you to stay in touch with your contacts and loved ones via SMS only when you roam around the world. This service gives you the option to receive and send SMS using your Airtel number when you are abroad, without having to activate voice and other regular VAS services.
To ensure that you have a quick , convenient & affordable way to drop a line back home, we offer you IR SMS.
What is GPRS Roaming?
GPRS is acronym for "General Packet Radio Service". Simply, GPRS is a way for transmitting data over a mobile phone. Besides access to Internet, GPRS supports access to the standard WAP. Now roaming subscribers can access their emails, play online games, exchange media-rich contents, and do so much more.
How can I get the International Roaming (Globe Roam, GPRS & IR SMS) services?
To get the International Roaming (Globe Roam & IR SMS) services, all you need are:
* Airtel (Postpaid) Connection with ISD facility
* International Credit Card (own name) / RFCD Account / FC Account
* Valid International Passport
* Security Deposit of BDT 10,000 (Refundable) for Globe Roam and
* Security Deposit of BDT 1,000 (Refundable) for IR SMS.
What documents should I need to submit to avail the International Roaming (Globe Roam & IR SMS) services ?
To avail the Globe Roam or IR SMS facility of International Roaming Services, you need to submit the certain documents to us as follows:
* Duly filled subscription form
* Photocopy of valid International Passport (first 7 pages)
* Photocopy of valid International Credit Card / RFCD Account / FC Account
How much Security Deposit do I need to pay to avail the International Roaming (Globe Roam & IR SMS) services?
To avail the International Roaming Services, you have to pay :
* Security Deposit of BDT 10,000 (Refundable) for Globe Roam and
* Security Deposit of BDT 1,000 (Refundable) for IR SMS.
Where should I go to avail the International Roaming (Globe Roam & IR SMS) Services?
To avail the International Roaming (Globe Roam & IR SMS) services, you are kindly requested to visit any of your conveniently located Airtel Care along with the required documents and necessary payments (Security Deposit etc.) or you may:
* Dial 786 (from your Airtel number in Bangladesh)
* Dial +88 016 7860 0786 (from any where any number)
and our Sales officials will be more than happy to assist you to ensure your International Roaming (Globe Roam & IR SMS) be ready.
How I can activate my Globe Roam services ?
Once you have submitted all of your required documents and settle the necessary payments at any Airtel Care, your number will automatically be activated shortly to use from the system.
How to make calls in the visited country?
Making a call while Roaming is no different than making a call in Bangladesh. Only the rules reverse, as the Roaming network of the visiting country becomes your home network for the time you are traveling there.
How will others access to my airtel number while I am in roaming abroad?
Your family, friends and colleagues from Bangladesh, can call to your airtel number in the usual way (like only dial 016) and they will only be charged for a routine call to any airtel number.
Overseas callers will need to dial the full international access code for Bangladesh followed by your airtel number. For instance, while you are traveling in UAE, your friends from UK need to dial “+ 88016".
