Airtel Experience Center (AEC)

You can contact our state of the art Contact Center, 24 hours a day, 365 days a year, through the following means:

* Email us at customerservice@bd.airtel.com

* Call Helpline: 786 from Airtel number, 016-78600786 from Non Airtel number

* Fax: 02- 8951786

* Mail: G. P.O. Box 3016, Dhaka

Or you can just use your airtel live menu to get directly connected to the Contact Center by dialing “Helpline” from Help & Support menu.

Furthermore, an extensive network of franchises, kiosks and mobile units ensure easy and convenient accessibility to a host of our products and services.

Zone > Center Info. and Location

Dhaka

Banani AEC Tazwar Center

AEC (Sales ID: n/a)

House#34 Road#19/A, Banani, Dhaka 1213

Motijheel AEC Motijheel

AEC (Sales ID: n/a)

64/1, Purana Paltan Motijheel Commercial Area, Dhaka 1000

Uttara AEC Siaam Tower

AEC (Sales ID: n/a)

Hs - 15. Dhaka Mymenshing Road. Sec - 3. Uttara. Dhaka - 1230.

Chittagong

Chittagong AEC Quaderi Chember

AEC (Sales ID: n/a)

37 Agrabad Commercial area, Chittagong

Sylhet

Sylhet AEC Rahman Tower

AEC (Sales ID: n/a)

House#A/2 Bangabir, Naiorpool Sylhet